Privacy Policy

Privacy Policy

Effective Date: June 10th, 2025
Soul Sanskar Healthcare Private Limited (“Soul Sanskar,” “we,” “our,” or “us”) values your trust. We are committed to protecting your privacy and handling your information with transparency and care. This Privacy Policy describes how we collect, use, share, and safeguard your information when you access or use our website, mobile application, and related services (collectively, the “Services”) in India, the United States, or any other jurisdiction.

1. Information We Collect
We may collect the following categories of information:
✅ Personal InformationName, email address, phone number, postal addressLogin credentialsPayment details (processed via secure gateways like Stripe or Razorpay
)✅ Health Information (Sensitive Personal Data)Voluntarily shared pregnancy-related data: trimester, medical conditions, prior complications
✅ Device & Usage DataIP address, browser type, device ID, location, pages visited, session activity
✅ Cookies & TrackingCookies and analytics tools to enhance your browsing experience

2. How We Use Your Information

We use the data to:
-Deliver and personalize our prenatal/postnatal yoga programs
-Provide trimester-specific guidance and recommendations (e.g., Hypnobirthing, Womb Engineering)
-Respond to inquiries and provide customer service
-Send educational content, reminders, and class updates
-Process secure payments and issue receipts
-Comply with legal obligations and payment platform requirements

3. Legal Basis for Processing
We rely on the following legal bases as applicable:
-Consent: For processing health data and sending marketing emails
-Contractual obligation: To provide the services you sign up for
-Legitimate interest: To maintain service quality and secure operations
-Legal compliance: To meet obligations under taxation, consumer, and healthcare regulations

4. Sharing & Disclosure
We do not sell or rent your personal information. We may share information with:
-Trusted partners (e.g., payment processors, CRMs, cloud hosting)
-Certified prenatal professionals, only with your explicit consent
-Government authorities, if required by law or to protect rights and safety

5. HIPAA Compliance (U.S. Users)
If you are a user in the United States and choose to share pregnancy-related health information with us, we handle this data in accordance with the Health Insurance Portability and Accountability Act (HIPAA) to the extent applicable.

-Only authorized personnel and prenatal care experts (if involved) can access your health data.
-All data is protected with appropriate administrative, physical, and technical safeguards.
-We do not use your health data for advertising or third-party profiling.

You may:
-Request an overview of your health information shared
-Revoke consent for further use of your health data at any time
-Ask for corrections or deletions (subject to legal limitations)

6. International Data Transfers
Your information may be transferred to and processed in India, the United States, or other countries where our infrastructure or partners operate. We take necessary contractual and technical steps to ensure that your data is protected regardless of where it is processed.

7. Data Security
We use industry-standard measures to protect your data, including:
-SSL encryption
-Tokenized and PCI-DSS-compliant payment processing (e.g., Stripe, Razorpay)
-Two-factor authentication and role-based access
-Routine audits and security testing

8. Data Retention
We retain your data as long as necessary to:
-Provide services
-Meet legal or financial obligations
-Support customer support, class history, or analytics

You can request deletion or anonymization of your data where applicable.

9. Your Rights
Depending on your location, you may have rights to:
✅ Access or correct your personal information
✅ Withdraw consent for health data sharing
✅ Request data deletion or portability
✅ Object to marketing communications
To make any such request, contact: foundersoffice@soulsanskar.com

10. Children’s Privacy
Our Services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children under 13 (U.S.) or under 18 (India) without parental consent.

11. Cookies and Tracking Technologies
We use cookies for:
-Session management
-Understanding user behavior
-Delivering relevant contentYou can manage cookies through your browser settings.

12. Changes to This Policy
We may update this Privacy Policy as our services evolve or legal requirements change. Any updates will be reflected on this page with the revised effective date.

13. Contact Us
📧 Email: foundersoffice@soulsanskar.com
📞 Phone: +91-7890903641 (India)
🌐 Website: www.soulsanskar.com

14. Data Protection Authority Complaints
If you are a resident of California, the European Union, or any jurisdiction with applicable privacy laws, you may have the right to lodge a complaint with your regional Data Protection Authority if you believe your privacy rights have been violated.

✅ By using our services, you agree to the collection and use of your data as described in this Privacy Policy.